Privacy Policy

Last updated: April 2026

1. Introduction

Welcome to Hatch (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website: https://hatch.website/

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Hatch is a UK-based digital design and development business.

If you have any questions about this policy or your data, you can contact us at:
Email: hello@hatch.website

3. What Data We Collect

We may collect and process the following types of personal data:

Contact Data: Name, email address, phone number (if submitted via forms)
Technical Data: IP address, browser type, device information
Usage Data: Pages visited, time spent on site, interactions
Marketing Data: Preferences in receiving marketing communications

4. How We Collect Your Data

We collect data in the following ways:

When you fill out a contact form
When you communicate with us directly
Automatically through cookies and analytics tools
When you use or browse our website

5. How We Use Your Data

We use your data to:

Respond to enquiries and provide services
Improve our website and user experience
Monitor website performance and analytics
Send relevant communications (only where lawful)

We only process your data where we have a legal basis to do so, including:

Your consent
Legitimate business interests
Legal obligations
6. Cookies

Our website may use cookies to enhance your experience.

Cookies help us:

Understand how visitors use the site
Improve performance and usability

You can control or disable cookies through your browser settings.

7. Third-Party Services

We may use trusted third-party services such as:

Analytics providers (e.g. Google Analytics)
Form handling or email services

These providers may process data on our behalf and are required to comply with data protection laws.

8. Data Sharing

We do not sell or rent your personal data.

We may share your data only where necessary:

With service providers supporting our business
To comply with legal obligations
To protect our rights or prevent fraud

9. Data Retention

We retain personal data only as long as necessary:

To fulfil the purposes it was collected for
To meet legal, accounting, or reporting requirements

10. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, contact us using the details above.

11. Data Security

We take appropriate security measures to protect your data from:

Unauthorised access
Loss or misuse

However, no online system is ever completely secure.

12. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Please check this page periodically for updates.

14. Complaints

If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO).

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